How can we help?
Email [email protected] and tell us your iPhone model and what happened. We usually reply within a few days.
Common questions
How do I play?
Open Settings (gear, top right) → How to play. You can also show the welcome card again from there.
Where is my progress saved?
Only on your device. There is no account and no cloud save. If you delete the game or change phones, your progress does not move with it.
Do homes earn while the game is closed?
Yes, for up to 8 hours (longer with Night Lanterns research in the Lab).
My clock changed and earnings paused.
If your device clock goes backwards, away earnings wait until the clock catches up. Your progress is safe.
How do I start a new game?
Settings → Start over. This erases your current game and cannot be undone.
Does the game have ads or purchases?
No. Gems are only earned by playing.
Text is too small, or animations are too much.
Settings has Text size (up to 200%), High contrast and Reduce motion.